Program 1. Strengthen essential service delivery capacity.
The quality and outreach capacity of essential services, comprising health (including mental health), education, and basic administration, play a vital role in helping communities cope with shocks and challenges. Access to quality services not only improves the well-being of the population but also fosters trust between governance actors and local communities, reducing the fragility of governance systems.
- Institutional System Strengthening
- This involves supporting institutions in achieving their goals by developing the necessary systems, structures, and environments for optimal performance. It includes the development of strategies, systems, structures, procedures, and policies at the institution level. Strengthening networks, coordination, and information sharing systems, especially across ethnic lines, is crucial to ensuring the consistency and quality of service delivery. The target institutions include Township Education Boards, Township Health Committees, People Administration Committees, Ethnic-based organizations, and CSOs operating in liberated and mixed control areas.
- Resource Mobilization
- Access to resources, whether financial, human, or material, is a significant challenge for the institutions mentioned above. The New Dawn Initiative aims to support these institutions and CSOs in accessing grants and diversifying their sources of revenue.
- Technical Capacity Development
- Facilitating peer-to-peer technical exchanges, offering formal training programs, and other forms of technical capacity development at the institutional level are critical. This is especially important in an environment where community volunteers are often called upon to fulfill technical roles.
Therefore, investing in these sectors is of paramount importance for any transitional governance system seeking to enhance its legitimacy among its constituents. Additionally, these sectors have broader strategic significance also from a state-building perspective: the way essential services are delivered reflects the functioning of federalism in practice, and the quality of these services will shape the future of Myanmar's citizens.
Presently, the services provided by the NUG and other pro-democracy governance actors face resource and staffing shortages. Given the complex and volatile context, service provision tends to be fragmented and scattered. The New Dawn Initiative aims to address these challenges through a comprehensive strategy, which includes the following components.